There is no amount of words that can describe how truly disappointed we are to know we have failed you and made your stay less than perfect. Please note: For the comfort of all our guests, flash and professional photography are not permitted in the hotel lobby. The newly-renovated boutique location puts you right in the heart of Manhattan in the refined Murray Hill neighborhood. Stayed at this lovely hotel which was perfect price, room and location in Manhatten. The venue is 14 km away from V and T.
Popular places to see in the area include Long Beach, 20. Thank you for letting us know of these areas of improvement and I'm sorry they were missed before you arrived. Other favorite sights in New York include New York Public Library, Macy's, and Grand Central Terminal. I, too, do not like surprises, and this is why the hotel made sure to include the mandatory fees on the Booking Page and Confirmation during the booking process with your online travel agent. This will be collected by credit card. You should be reimbursed on check-out. Although the room seemed recently remodeled, the maintenance is lacking.
Enjoy convenient amenities including a 24-hour business center, daily continental breakfast and much more! Accommodations Offering 282 distinctive guestrooms including 102 luxurious suites, The Plaza continues to strike the balance between its storied past and limitless future with the launch of the Legacy Suite collection. Guests are provided with a daily continental breakfast and newspapers as well as a business center. We're thrilled you enjoyed our close-to-everything location, as well. Visiting New York Travelers to New York give high marks for the popular theater scene, entertainment choices, and fascinating museums. We'll certainly have Maintenance look into the room concerns if you didn't have a chance to bring it to a staff member's attention while you were here. About 8 blocks from Penn Station and there's a subway station about 3 blocks away that services the 4,5 and 6 lines.
Once validated, you'll get the reduced rate when leaving the parking garage. For more information about accessible and non-accessible features, please see our Accessibility Statement. When we arrived, Julie was texting on her phone, and we had to wait for her to finish before she acknowledged us. Expedia customers like its pool and central location. This 5-star hotel in Midtown features a restaurant, an indoor pool, and free WiFi. The central location within 15 minutes' walk of Grand Central train station offers fast access to Union Square.
Good location if you're staying with attractions downtown side. Relax in style with custom-made furnishings and modern décor. When booking, we requested an early check-in for 11am as we had plans for the afternoon. This is a 12-storey empire-style building. Getting Around New York With so many choices for transportation, seeing New York is easy. Located in the historic Murray Hill neighborhood of the Flatiron District the hotel also features WiFi. In New York, you'll find 1504 hotels and other lodging accommodations so you'll have ample places to choose from for your holiday retreat.
We really appreciate this feedback and will share it with the third-party travel agent as well, as we both strive for excellent service, and we hope you enjoyed the rest of your visit. Classic crown molding is juxtaposed against contemporary works of art and lavish fabrics, adding vibrant textural elements to The Plaza's guestrooms complete with dramatic lighting and beautifully finished woodwork to amplify the impeccable motif. At times, you may also be asked to show your room key to gain access to the lobby area over the course of your stay as an added measure to ensure the privacy and exclusivity of the lobby. Kindest of regards, Nicole M. All the best, Arielle at Apple Core Hotels Pretty poor experience with this hotel. The opportunities for exploring, shopping, eating, and playing are limitless, but our Pod Concierge Team is available to help narrow it down to your personal preference.
Guests have free use of a gym area and a fitness centre. To receive the reduced rate from the garage, simply park your car, get a ticket and present it to the front desk to have it stamped. We look forward to the opportunity to host you again. Ideally situated on Fifth Avenue, The Plaza's prestigious address continues to define elegance with unmatched service and an ever-evolving modern sensibility. Attractions like American Lyric Theater and Bronx Zoo are fun for everyone, not just kids. The fees are included in the summary, though they are listed separately from the room charges in the confirmation screen and email from HotelTonight.
The level of service you described is not the level we strive for. Room was small but nice, but the walls are paper thin and can hear doors slamming all night. Your feedback is greatly appreciated as it gives us the opportunity to grow in areas where we are not as strong as we strive to be. You can walk to nearby metro stations including Times Sq. We thank you for your cooperation and sincerely apologize for the inconvenience.
Each room opens onto the mountain. As the very first in the Pod Hotels collection, Pod 51 Hotel ushered in a new generation of budget hotels in New York City and remains one of the most unique and affordable hotels in the city to this day. Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. It was a pleasure to read you enjoyed our clean and comfortable uniquely-New York rooms. Rooms at the hotel have individual climate control, a laptop-size safe and television.
Iconic rooms, thoughtful amenities, and 282 guestrooms and suites to choose from make The Plaza the perfect location to host your next meeting or conference. La Guardia airport can be reached in just a 15-minute drive. As an established staple for lavish society affairs, and blockbuster films, The Plaza has welcomed guests from around the world to enjoy its magic at the castle on Central Park South for more than 100 years. If you want to journey outside of the area, hop aboard a train from New York W 32nd St. It is our pleasure and duty to make your stay more comfortable! Your deposit will be refunded in full by credit card, subject to an inspection of the property. .